Products shipped from Head2Toes.ae, can be returned within 10 days of receipt of shipment.
You can return any products you have bought from us, no questions asked as long as:
- The product(s) is/are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and unopened. Otherwise Head2Toes holds the right to refuse your return order.
- Please note that due to hygiene reasons, some products are nonrefundable, such as lipsticks, mascaras and products that require using part of the product itself to apply on skin.
- First of all, please notify us using our email or contact forum or phone number and return the box in its original packaging.
- Please ship your product back to us using a registered courier service and we will issue a full refund. Please see our refund policy for more details.
- Shipping & Handling fees are non-refundable.
- Return your items to the below address:
In the rare event of a customer receiving an item which is damaged/defective or incorrect (which were not advertised as damaged, unpackaged or no lid) simply contact us within 24 hours and we will either refund, re-ship, or apply a credit for future purchases.